play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 2315636579
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you've done this and still haven't received the OTP, try again by clicking on send, then wait for the designated time. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, send your updated KYC details to the customer support through email to facilitate account transfer. This will help you shift your account to the new login credentials.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and enjoy the updated app seamlessly. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, and not for bonus amounts collected. This allows users to access their gaming earnings more efficiently.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC (Know Your Customer) details in the app, which includes saving your Aadhaar card, UPI information, and all bank details. This information is required for a seamless experience within the app. Please ensure all necessary details are accurately filled and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check your withdrawal status, go to your settings and transaction history. If your withdrawal is pending, don't worry, the funds will be added to your wallet within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
Our cutting-edge platform ensures seamless gaming performance on all devices, whether you prefer to play on your desktop, tablet, or smartphone. With a range of flexible deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrency options, managing your funds has never been easier.
At play exchange, we go above and beyond to ensure an exceptional gaming experience. In addition to our top-notch games, we also offer attractive bonuses, promotions, and a rewarding loyalty program designed to enhance your adventure. From welcome bonuses to daily promotions, there's always something exciting happening here. Our loyalty program is specifically tailored to reward our most loyal players, providing them with exclusive benefits and perks that make their gaming experience even more enjoyable. Whether you're a new player or a seasoned pro, we have something for everyone. At play exchange, we're committed to providing an unparalleled gaming environment, complete with state-of-the-art technology and a dedicated customer support team. Our customer service is second to none, with a team of experts available to assist you 24/7. Join us at play exchange and discover a world-class gaming experience like no other. With our unmatched resources, exceptional customer service, and unparalleled gaming environment, we're confident that you'll find your new favorite gaming destination. Your best entertainment awaits!